MADRID
Spain

Contrat à Durée Indéterminée

Entreprise

Founded in 2014, Deepki supports real estate players in their transition to net zero and sustainability. To achieve this transition towards sustainability, Deepki helps realign stakeholders’ interests to build efficient strategies and transform real estate into a positive force for the planet.

Deepki is the only company offering a fully populated ESG data intelligence platform combined with expert advisory services. The company’s end-to-end solutions leverage data to improve ESG performance and enhance the value of real estate assets.  

Key figures:
400M+ of sqm monitored
38+ countries where we operate
180k+ teqCO₂ savings detected
250+ references across the world

Deepki’s moto: “We say what we do & we do what we say!

What we’re looking for :
We are looking to grow our teams with talents that share our energy and motivation to accelerate the environmental transition at an international scale!

Our profiles are a mix of different backgrounds and experiences, all of whom work together in order to ensure the best possible user experience. To match Deepki’s mindset, it is important to be open and curious, with good listening skills. Joining Deepki means becoming a team player, and giving a purpose  to your work by trying to save the world every day! ;)

Deepki: #ImpactForward

Poste

It will involve taking ownership of one, or more, of Deepki’s strategic international accounts. You will manage a variety of tasks from project plans, schedules, project requirements, client presentations, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner. This role will also require you to perform detailed requirements analysis and troubleshooting, managing international resources, documenting processes, and communicating your findings to both internal teams and our customers. 

 

Responsibilities will include, but are not limited to: 

    • Ownership of one, or more, of Deepki’s strategic client accounts 
    • End to end management of specific client contracts, to include: delivery against client’s objectives; progress reporting against milestones; (pro)active management of challenges as they arise; client stakeholder management 
    • Drive the customer support life cycle for onboarding and data integration; starting from analyzing the issues, finding the root cause, suggesting the solution and following through to the resolution of the issue in a timely manner (share and embed learnings within the Deepki business and processes) 
    • Work with internal teams to ensure all tasks are completed in a timely fashion and that they understand where this client sits within the context of the client’s objectives 

 

  • Understand business requirements and develop a plan to execute internal / external projects on time and within budget 

 

  • Provide support to customer success managers with standard implementation and operational tasks 
  • Manage the preparation of necessary presentation materials for meetings
  • Ensure client SLAs are met, data deliveries are on schedule and compliance with quality standards is maintained
  • Manage across all stakeholder groups for the account(s) (to inc. client specific projects)
  • On the back of client projects and wider conversations around their needs more generally, provide internal recommendations for process and product roadmap enhancements and feature requests
  • Establish, maintain and develop the standard project documentation, plans and reports
  • Develop KPI reports and metrics
  • Prepare documentation to support customer processes
  • Provide support to the the Sales Team, in identifying and developing account growth opportunities 
  • Involvement in key Deepki business projects (from project delivery, to ESG and wider business innovation) as required 

Profil recherché

  • Genuine passion for playing a role in the fight against climate change
  • Value alignment (Deepki’s values: Impact; Customer satisfaction; Benevolence and good will; Freedom and responsibility)
  • Experienced, results focused project manager (ideally 7-10 years) from a consulting background with the ambition to create their mark within an entrepreneurial, hypergrowth environment 
  • Strong aptitude to learn new technologies with strong flexibility and adaptability to the changing work environments
  • Strong, energetic team player - a true role model 
  • Self-starter with the proven ability to self-manage and work with minimal guidance, as well as having  solid analytical and troubleshooting skills 
  • Client first mindset 
  • Strong attention to detail; ability to balance speed and accuracy across deliverables and meet tight deadlines 
  • Excellent, professional verbal and written communications skills are a must for both internal communication and customer-facing communication
  • Strong people management skills - ability to engage across all stakeholder types, inc. C-suite 
  • Strong skills in Microsoft Office (excel, word, PowerPoint) and related project management applications 
  • Excellent level of English 

 

Reporting to: Head of Deepki Spain